Digital Care & Support

Save your customers from navigating complex websites and provide device-specific support. Use on product QR Codes and model-specific microsites to improve digital containment

A modem with a QR code on it, representing the digital care and support solution.

Openscreen Engage & Openscreen Track QR Codes and drag-and-drop support flows transform digital care

Book a Demo

Trusted by Leading Enterprises

Liberty Latin AmericaCity of BarrieAlticeHotwireSpin MasterNovusXploreOptimumShopper's Drug MartMas MovilOC TranspoRehrig PacificSamson WatersLiberty Latin AmericaCity of BarrieAlticeHotwireSpin MasterNovusXploreOptimumShopper's Drug MartMas MovilOC TranspoRehrig PacificSamson Waters

Deliver pinpoint digital support and product care at the Point of Interaction

  • Product Support Microsites

    Drag-and-drop in Openscreen Engage to create multi-page, QR Code activated microsites

  • Digital Twins via QR Codes

    Use Openscreen Track to digitally enable product configuration, diagnostics and support

  • Customized to Your Brand

    Leverage custom domains, on-brand fonts and styling with no-code, drag and drop customizations

  • See Results in Real Time

    Leverage detailed reporting and analytics or get notified in real time with integrated reporting and alerts

Case Study: Leading Broadband Operators

Xplore, Liberty Latin America, Hotwire Communications, Altice and Novus all use Openscreen to transform digital care

Leading Broadband Operators

Empowering consumers with one-scan diagnostics and self-service

Broadband operators use Openscreen to combine device-specific microsites with on-product QR Codes, resulting in immediate, contextual diagnostics & help and dramatically reducing customer calls

Learn More

A person using a smartphone to scan a QR code on a broadband device